How we defined the view/edit pattern at Buildertrend

As Buildertrend transitioned to a more structured model for handling editable vs. read-only content, I helped coordinate early design work, test user expectations, and surface misalignments that led to broader organizational alignment.

Evaluating and redesigning navigation to address churn

With an understanding that users find Buildertrend overwhelming, our team wondered if navigation could play a role.

Alinging stakeholders around a design system effort

We had evidence of poor systematic UX, but we needed internal research on design and development workflows to understand how we got there, and how we could improve.